The Foundation

Built Ruthless.
Delivering Transformation.

Queen & Briggs Consulting exists because two extraordinary women showed me what transformation really looks like — built not with resources, but with discipline, determination, and refusal to stop. Everything I've built since is an attempt to honor what they gave me.

About the Firm

Built for Enterprise
Reality.

Queen & Briggs Consulting partners with enterprise CIOs to restore confidence in execution and deliver results when complexity, scale, and risk collide.

We specialize in portfolio strategy, PMO transformation, and enterprise execution governance — particularly in environments where initiatives are highly visible, politically complex, or already underperforming.

Our work is senior-led, pragmatic, and grounded in real operational experience. We don't advise from the sidelines. We embed, align, and help leaders regain control of delivery.

CIOs engage Queen & Briggs when:
  • Portfolios lack clarity or credible prioritization
  • Delivery commitments exceed organizational capacity
  • Governance exists on paper but not in practice
  • Transformations stall despite strong teams and funding

We help leaders cut through noise, reset accountability, and create operating discipline that scales across the enterprise.

The Women Behind the Name

Queen. Briggs.
The Standard.

Queen & Briggs was founded on a simple belief: Execution is a leadership responsibility — not a reporting function.

Named in honor of two women whose grit, discipline, and resolve shaped generations, our firm brings that same mindset into every engagement. We do the hard work others avoid. We surface truth early. And we focus relentlessly on outcomes.

No theater. No over-engineering. No false confidence.
Just clarity, alignment, and delivery.

Queen Miles Hicks
Paternal Grandmother

A sharecropper's daughter who built a thriving home daycare with a third-grade education — raising fourteen children, maintaining a household, and running a business out of sheer will. Her precision and care made grown men stop at her door decades later just to say she changed their lives. She never stopped working.

"Whatever you do, do it right. If you're going to do it at all, do it right. There's no in between."
Ruth Briggs Wilks
Maternal Grandmother

Started as a maid with an 8th-grade education. Built a beauty salon, a barber shop, and real estate investments. Widowed at 38, she kept building — becoming the informal bank for Black families in Emporia, Virginia when real banks turned them away. She paid for family members' college. She helped me buy my first home. She worked until she was 88.

"I learned everything from my Grandmom Ruth. The delivery excellence. The drive. The never giving up. That's 100% her."
Kimberly M. Hicks, Founder
Meet Kimberly

Kimberly M. Hicks

Founder & Principal Consultant

Enterprise-Scale Experience That Matters

I bring more than 20 years of experience leading enterprise technology delivery inside Fortune 500 organizations, including IBM, Nielsen, and The Walt Disney Company — operating at a scale where execution failures carry real financial, operational, and reputational consequences.

During eight years in Disney Experiences Technology (DXT), I led large-scale delivery and modernization across guest-facing and operational platforms, including payments, product lifecycle management, portfolio tooling, and execution processes supporting complex, consumer-facing businesses.

I later moved into Enterprise Technology & Data (ETD) as Director of Technology PMO, governing a $762M annual technology portfolio spanning 200+ programs across security and identity, cloud, infrastructure, applications, and digital platforms. I built and scaled an enterprise PMO organization of 80+ and established the governance, operating models, and analytics executives relied on for investment, risk, and performance decisions.

Earlier at Nielsen, I served as Director of Global Data Collection Platforms with responsibility for mission-critical consumer data and analytics platforms, and led nationally and globally visible transformations — including the U.S. Analog-to-Digital Television Transition and the Global Media Systems Modernization Program, a $43M initiative that retired 39 legacy platforms and launched Nielsen's first three-screen ratings data engine.

Across roles, I led delivery transformations that increased predictability by over 1,000%, improved velocity by 115%, and reduced production defects by 44%, partnering closely with C-suite and SVP leaders to translate strategy into execution.

I founded Queen & Briggs Consulting to bring this level of execution discipline and leadership judgment to organizations that need it — without requiring a full executive build-out. The name Queen & Briggs is both a tribute and a standard: resilience, accountability, and follow-through when results matter.

$762M
Portfolio Governance at Disney200+ programs within Enterprise Technology & Data
$3.5B
Platform Transformation at NielsenData engineering platforms serving global operations
$0
Business Impact, Data Center MigrationProtected ~$60M/hour in sales. Zero downtime. Zero surprises.
Background

Credentials & Recognition.

Education
  • M.S., MIS & Data AnalyticsBellevue University
  • B.S., Computer Information SystemsUniversity of Tampa
Certifications
  • PMPProject Management Professional
  • ITILIT Infrastructure Library
  • CSMCertified Scrum Master
  • CSPOCertified Scrum Product Owner
Career
  • Director, Technology PMODisney Enterprise Technology & Data
  • Technology LeaderDisney Experiences Technology
  • Director, Data Engineering PlatformsNielsen
Awards
  • CIO Excellence Award — 2022The Walt Disney Company
  • CTO Award — 2017Disney Experiences Technology
  • Performance Award — 2013KMTC Data Center Migration
  • Gold Performance AwardsNielsen (Multiple Years)

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Queen & Briggs?

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